Free shipping on orders over ₹2,499Cash on Delivery available across India7-day easy returns — unworn, tags on
Support

Frequently asked questions.

Orders, shipping, returns and sizing — the short answers. Can't find what you need? Reach out on the Contact page.

Orders

How do I place an order?+

Add items to your cart from the Shop page, then head to checkout. You'll need a name, delivery address and phone number — no account required, though creating one lets you track order history.

What payment methods do you accept?+

Cash on Delivery is available on every order right now. We're adding online payment options (cards, UPI) soon — check back at checkout.

Can I change or cancel my order after placing it?+

Email hello@hempclothing.in with your order number as soon as possible. We can usually amend or cancel an order before it ships, not after.

How do I track my order?+

You'll get a confirmation email when you order, and a follow-up once it ships. If you created an account, order status is also visible under My Account.

Shipping

Where do you ship?+

Currently we ship across India only. International shipping isn't available yet.

How long does delivery take?+

Orders are dispatched within 2–3 business days, then delivery typically takes 4–7 business days depending on your location. See our full Shipping & Returns page for details.

How much does shipping cost?+

Flat rate of ₹99 across India, regardless of order size.

Returns & Exchanges

What's your return policy?+

Unworn items with tags attached can be returned within 7 days of delivery. Full details are on our Shipping & Returns page.

How do I start a return or exchange?+

Email hello@hempclothing.in with your order number and what you'd like to return or exchange — we'll walk you through the rest.

Sizing

How do hemp garments fit?+

True to size for most pieces, with a few intentionally relaxed/oversized cuts called out on the product page. Check our Size Guide for exact measurements before you buy.

Will it shrink after washing?+

Minimal shrinkage (under 3%) if washed cold as recommended. We size our patterns accounting for the fiber's normal settling after the first few washes.

Still have questions?

We usually reply within a business day.

Contact Us